Social Services

There Are Many Ways That You Can Apply For Benefits As Well As Provide Your Worker With Any Necessary Documents. Save Yourself Time And Gas With The Following Ways ...... 
Apply online, check status, or submit documentation to
Apply by phone 1-855-635-4370
Email documents to your worker - your worker's email information can be found in the directory on this website
Fax documents to 804.492.9346
Mail or drop off documents at our office:
mailing - PO Box 33 Cumberland, VA  23040
physical - 71 Community Center Drive Cumberland, VA  23040
 Please include a case number on all correspondence
There are applications outside of the door that can be picked up and completed after hours and placed in the after hours drop box. All paperwork placed in the secure After Hours Dropbox will be collected the next business day


"Martin Luther King, Jr. Day is not only a day to recognize one man’s incredible efforts for the Civil Rights Movement, it is also a National Day of Service. As you approach this holiday, please take a moment to consider how you may be able to share the spirit of service with your community. From taking a meal to a neighbor to volunteering with an organization that you support, we can all touch the lives of others through service." 

mlk"In the Virginia Department of Social Services, one of the ways we honor Reverend King’s life and death is through our shared commitment to address the food insecurity crisis that is plaguing our Commonwealth. By breaking down barriers and increasing access to healthy meals, we work to ensure every individual has the food they need to thrive."

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If You or Someone You Love Is A Veteran who may be experiencing mental health challenges during these uncertain times Please Visit 

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For Questions Regarding P-EBT you may call the P-EBT Call Center from 7 a.m. - 7 p.m. Monday - Friday 

and Saturdays from 9 a.m. - 2 p.m. at 866-513-1414 or 804-294-1633 or use the P-EBT Online Inquiry Form located at

If P-EBT card is lost or disposed of you may request a replacement card by contacting ConnectEBT @ 1-866-281-2448

Social Services Board Meetings

The Cumberland Department of Social Services Board meets every Fourth Tuesday at the Cumberland DSS Conference room.  This meeting is open to the public. 

2023 Board Meeting Schedule: Jan 24, Feb. 28, March 28, April 25, May 23, June 27, July 25, Aug. 22, Sept 26, Oct 24, Nov. 28, Dec. 26 


Mission Statement

Our mission is to provide excellent services to individuals, families, and the community in a respectful manner, by encouraging self-sufficiency, striving to preserve and restore families; and protecting the well-being of children, the elderly, and disabled.

Discrimination Policy

In accordance with the Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington D.C. 20250-9410 or call (800) 795-3272 (voice) or (202) 720-6382 (TTY).

 USDA is an equal opportunity provider and employer.